The person sending you a fax should be told to put the email address we have on file for you in a prominent location on the first page of the fax. If there is a cover page, then it should be on that page. Whichever page is first, it should be on that page. If the email address that we have on file for you is NOT on the first page of the fax, the fax will be deleted and you will not receive it.